Instructions For Broken TVS

Instructions For A Broken TV:
1. Take a photo of the TV with a game on that shows the damage.
2. Take a photo with the menu up with the damage showing.
3. Take a photo of the back of the TV of the Serial and Model Number.
4. Submit a service request at the AVDI Service Request page the TV number, brand, and issue.
5. Email all photos with Service Request number to
Once this information is received you will receive an email with further instructions.

Thank You,
The AVDI Team
AVDI Service Coordinator Contact: 888.990.2834 Ext 17